June 23, 2014

Tri-County Electric Membership Corporation Chooses Futura

Tri-County Electric Membership Corporation Chooses Futura for GIS Services

Tri-County Electric Membership Corporation, located in Dudley, North Carolina, transitions its entire mapping system to improve engineering services for its members.

Tri-County did not just elect the Esri Gold Partner, Futura, for GIS mapping. Although Futura offers a commanding mapping solution, Tri-County found the whole suite of offerings for engineering solutions to be just as impressive. The robust system of FuturaGIS, FuturaStake, FutureMobile, and Field Inspection unifies work management in a real time setting from field to office through cutting edge technology.

Tony Grantham, Manager of Engineering at Tri-County EMC explains the utility’s choice. “The vendor we were using was ending support and we were having integration issues. Integration with the CIS system and field staking without using third party software was important to us. Futura offers a lot of nice features including project tracking, and the integration with SEDC’s UPN is flawless.”

Today’s global communication capabilities open the door for utilities to unify operations like never before. With the selection of Futura, Tri-County EMC will move into a whole new world of service for its members. These software additions will allow Tri-County EMC to not only streamline engineering functions, but also considerably improve the customer experience. By offering field operators capability to post directly to both GIS and to the Accounting System, redundant double entry is eradicated and postings can show immediately onto the customer account in real time. Additionally, accurate maps will help drivers plan optimal service routes to reduce drive time, fuel costs and overhead for field operations. All service orders are handled through paperless entry, reducing administrative costs while positively impacting the environment. Immediate benefits are bountiful for Tri-County in its choice to align with Futura Systems, with the promise to stay a step ahead in an ever changing industry.

About Tri-County Electric Membership Corporation

Tri-County Electric Membership Corporation, headquartered in Dudley, North Carolina, began in 1940. Through the years, Tri-County EMC has grown to serve approximately 25,000 meters in eastern North Carolina, including Wayne, Duplin, Lenoir, Johnston, Jones, Sampson and Wilson counties. Tri-County Electric Membership Corporation is a member-driven cooperative committed to providing reliable electric power at a reasonable cost, to offering superior service, and to taking an active role in supporting the communities it serves. Learn more at: www.tcemc.com.