The Chariton Valley Electric Cooperative’s mission statement is simple: to provide its members with the best services at the lowest costs. Looking to increase its operational efficiencies, the Iowa co-op decided to upgrade from Daffron, AutoCAD and Milsoft OMS to Futura’s enterprise solution and in May selected FuturaGIS, Stake, Mobile, OMS software. A heavy user of maps, Chariton Valley was drawn to the easy-to-use viewer of FuturaMobile. Even more important is the full integration of GIS/OMS on one, solid platform. With FuturaGIS able to export data directly into OMS, it saves time, reduces the possibility of errors and improves customer service. Time management was also a big selling point of FuturaOMS, as the ability of MSRs to enter and view outages without having to access multiple software platforms was critical to this co-op. We’re proud to have been selected to help Chariton Valley EC provide exceptional customer service to its more than 6,000 meters and look forward to helping them respond to everything from standard service requests to critical situations.